United States Army (2009-2014)

Distinguished service as a resilient veteran, courageously overcoming the challenges of post-traumatic stress disorder (PTSD) and embracing the journey toward understanding neurodiversity, including Autism, Asperger's, or Savant Syndrome. As a Brazilian-American immigrant, I embody the spirit of perseverance, honorably serving my adopted country with unwavering dedication.

My military service, marked by valor and a steadfast commitment to duty, has profoundly shaped my character and work ethic. I am immensely proud of my contributions and grateful for the opportunity to serve, a testament to the strength and diversity that immigrants bring to the fabric of American society. This unique blend of experiences has forged me into a vigilant, law-abiding citizen, dedicated to making a positive impact in both my professional endeavors and community engagement.

Los Angeles County Fire Department

Panasonic Mobile Devices Engineer (2017-2019)

• Spearheaded the maintenance and operational excellence of ~900 Mobile Data Terminals (MDTs) in fire engines and ~500 Electronic Patient Care Reports (ePCRs) in ambulances and utility vehicles for the Los Angeles County Fire Department. Expertise in Golden-Image creation, Microsoft Deployment Toolkit, Active Directory management, automation, scripting, and hardware troubleshooting.
  

IT Field Engineer - Woolsey Fire, Malibu (November 2018)

Played a critical role in emergency IT operations during the devastating Woolsey Fire. Demonstrated rapid response capabilities and technical acumen under pressure.

Los Angeles County Harbor-UCLA Medical Center Systems Administrator/Engineer (2020-2024)

• Managed Hyperconverged Data Center Infrastructure Technology with NUTANIX training, VMware-vCenter, and Microsoft SCCM for Harbor-UCLA Medical Center. Specialized in inventory and hardware management in a critical healthcare data center environment, including HP Thin Pros and HPDM configuration.
  

Educational Background

• Holds a Bachelor's degree in Business Administration with a concentration in Information Systems and Technology from California State University, San Bernardino. Further enhanced by an extension course in Web and Mobile Web Development.
  

Multilingual Communicator

Fluent in English, Portuguese, and Spanish, reflecting a rich cultural understanding and global perspective.

Professional Certifications and Skills

• AccessData Certified Examiner (ACE) for CyberForensics.
  
• Proficient in Canva Pro, Murf.AI, Speechify AI, and other digital tools.
  
• Well-versed in IT and AI, including Bard, Chat GPT, scripting, automation, and code optimization.
  
• Lifelong learner with certifications in CS50’s Introduction to Programming with Python, Ruby on Rails, vSphere 8 Professional, NUTANIX Foundation Kit, among others.
  

• Global Citizen: Dual citizenship (Brazil and the United States) with residency in Mexico, underscoring a diverse and international profile.
  

+1 (310) 290-5487